The Electronic Discovery Reference Model is a great reference model showing all the general steps/processes around eDiscovery. There has obviously been a great deal of thought and work put behind it with fantastic results but does it cover everything that corporate legal departments want?
The reason I bring this up is I often run across companies that comment on the EDRM mostly because it doesn’t really reflect their processes. I don’t think it was met to be specific and probably couldn’t have been. Organizations have their own processes they have developed and are use to and it would be nearly impossible to take them all into consideration.
An addition I would like to see in the EDRM is a costing component. What processes, for example, incur the highest costs and how could those costs be better controlled. Again, I don’t believe it was in the EDRM’s target to answer those kinds of questions but wouldn’t those answers be great?