QR or “quick response” Codes have been showing up a lot more in the last year. A QR code is a matrix barcode (or two-dimensional code), readable by QR scanners, also readable by mobile phones with a camera, tablet computers with built-in camera including iPads, and smartphones including iPhones. The code consists of black modules arranged in a square pattern on white background. The information encoded can be a text message, a SMS message, a URL, an email reply or several other types of data. The QR code in the top left corner of this blog is the QR code for the URL for the eDiscovery101.net blog site.
QR codes are increasingly gaining acceptance in United States business and end user mind share, though they have been popular in some Asian countries for many years.
So what do QR codes have to do with eDiscovery? A friend of mine was telling me about a new business he had started using QR codes in a very unique way and it occurred to me to wonder if eDiscovery collection and review applications would be able to recognize data encoded into QR codes and if not, how could custodians use QR codes to pass information they didn’t want to be found in an eDiscovery process. For example, could you email information to others without calling attention to yourself by using encryption or have the content indexed and flagged by eDiscovery applications?
The answer is absolutely…
Look at the following email example:
The QR code embedded in the email message is simply a link to the URL for this blog site. To connect to this site you would start up your free QR code scanner on your iPhone and it would automatically link you to the site. If the above email was part of the email corpus in an energy price manipulation case, would it be flagged for any suspicious activity?
But the main point is when collecting and running millions of emails through eDiscovery software, QR codes, as far as I can tell, would not be readable and index-able by any known eDiscovery software.
Now take a look at the email message again:
If you were to scan the above QR code with your free QR code scanner, you would see the following:
As you can see, a great deal of text can be embed in a QR code that is readable by a free QR scanner pointed at a printout or even your computer display.
Is the above example a reasonable way to pass information that you don’t want caught by eDiscovery processes? Not really…an easier way would be to call someone and give them the message verbally but I wanted to point out that eDiscovery search and review applications are not 100% effective and custodians can beat them if they really try. eDiscovery vendors need to be constantly on the lookout for these new techniques of sending and receiving ESI.